Although to the average consumer a tablet may just seem like either a large smartphone or a small computer, enterprise fleets know better. Tablets have become a way for fleets to better manage workflow, eliminate inefficient systems and let drivers drive instead of spending all their time doing paperwork.
By adopting tablets and cloud software into the workflow, fleets are cutting down on burnout and allowing their drivers to better complete their work without getting tangled up in the details that can frustrate them. Tablets can record load and route data, automatically check in with dispatch, and log hours of service as required by the new FMCSA Final Rule change that took effect in September 2020. These changes may seem small at first, but ultimately, they increase efficiency and cut down on unnecessary downtime that a driver would prefer not to be spending on something besides getting from point A to point B.
“If the driver has to fill in duplicate paperwork, or scan a document multiple times, or make a call to dispatch when they arrive, rather than the workflow systems triggering these events automatically, then that stress builds up,” says Trimble VP of Data Science Chris Orban. “There is no field in the database for a driver to say, ‘I did 30 minutes of work that felt pointless to me and made me tired.’ A tired, frustrated driver will find someplace else to work!”
There are several factors to consider when deciding what apps to add to a tablet for better workflow. First, decide which apps and device itself will work best. Guided workflows especially can make a big difference in driver retention and efficiency. Adding communication and news from the company into the workflow can also help keep drivers in the loop and up to speed. New apps also let drivers see their route assignments, complete forms on the road, and perform inspections before and after the trip.
Ready to learn more about how best to streamline your business systems? Contact Mobile Goods today for more information.